Privacy Policy

At Nu-Flame Ltd, accessible at www.nu-flame.co.uk, one of our main priorities is the privacy of our visitors. This document contains types of information that is collected and recorded by www.nu-flame.co.uk and how we use it.

If you have additional questions or require more information about our policy, do not hesitate to contact us via email at sales@nu-flame.co.uk.

Nu-Flames’ legal basis for collecting and using the personal information described in this policy depends on the personal information we collect and the specific context in which we collect the information in order for us to fulfil your request or requirements. For example:

  • Contact Details - name, address, email address, IP address and phone number
  • Billing/Payments details - credit or debit card details for payment
  • Delivery details - name, address, email address and phone number
  • Access details - for delivery or measurements
  • Your signature

Nu-Flame will retain your personal information only for as long as it is necessary before the purposes set out in this policy. We will retain and use your information to the extend necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you are resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what personal information we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you
  • The right of rectification
  • The right to object
  • The right of restriction
  • The right to data portability
  • The right to withdraw consent
Log Files

www.nu-flame.co.uk follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as a part of hosting services analytics. The information collected by log files include Internet Protocol (IP) addresses, Browser type, Internet service provider (ISP), Data and time stamp, Referring/Exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users movement on the website, and gathering demographic information.

Sharing of your Information

We share personal information that you provide to us as necessary with third parties such as, sub contractors or suppliers in order to fulfil your order or requirements eg to supply samples, for delivery to instal goods or to undertake repairs. We do not sell or pass on your details to unconnected third parties in the normal course of business. We may share information if there is a lawful obligation for us to do so.

Cookies and Web Beacons

Like any other website, www.nu-flame.co.uk uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users experience by customising our webpage content based on visitors browser type and/or other information. Where used these cookies are downloaded to your computer and stored on the computers hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever. You can change the settings on your computer to decline cookies if you wish within the settings section of your computer.

Privacy Policy

Third party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on www.nu-flame.co.uk, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalise the advertising content that you see on websites that you visit.

Note that www.nu-flame.co.uk has no access to, or control over, these cookies that are used by third party advertisers.

Third Party Privacy Policies

www.nu-flame.co.uk privacy policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective privacy policies of these third party ad servers for more information. It may include their practices and instructions about how to opt out of certain options.

You can choose to disable cookies through your individual browser options. To know more about detailed information about cookie management with specific web browsers, it can be found at the browser’s respective websites.

Childrens Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their activity.

www.nu-flame.co.uk does not knowingly collected any personal identifiable information from children’s under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only

This privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in www.nu-flame.co.uk. This pollicy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our privacy policy and agree to its terms and conditions.